Ticketpop Outlets
Our Outlets include THE MALL OF SAN JUAN at the Customer Service Desk, all WALMART stores at Money Center’s counter and participant AMIGO supermarkets at Service Desk. You will find a list of Outlets locations and hours of operation below. Please remember to read our PAYMENT METHODS and the requirements on HOW TO PICK UP TICKETS below.
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Payment Methods
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To pay for tickets at WALMART or AMIGO you may use your Visa, MasterCard, American Express, Discover, a debit card from any banking institution, or you may pay in cash. To pay for tickets at THE MALL OF SAN JUAN you may use your Visa, MasterCard, American Express, Discover, or a debit card from any banking institution. You can not pay in cash here. Virtual Money cards and Gift Cards are not accepted. Method of payment may vary by event depending on conditions established by the event’s production team.
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How to Pick Up Tickets
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To pick up your tickets at an Outlet, after buying them through Internet or by telephone, you must show to the service representative:
- A valid photo ID issued by the government (Commonwealth of Puerto Rico or United States) – or your passport (a valid ID must be issued by a government agency and include a photo and signature).
- The credit or debit card used to buy the tickets.
- Your Ticketpop ACCOUNT NUMBER.
NOTE: Tickets will only be release to the owner of the credit/debit card. Tickets will not be release if the name on the ID and credit card does not match – or if the photo on the ID does not appear to be the photo of the person asking for the tickets. Tickets can not be picked up by a third party.
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Wheelchair Seating
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If the event is in Centro de Bellas Artes of Santurce, you can only buy your ticket at the box office of Centro de Bellas Artes to ensure that they can accommodate the wheelchair or to honor the 65+ Senior discount (for people over 65). Only 5% of the total tickets on sale will be reserved for each function, available until 72 hours before the event, to be sold at a 50% discount of the regular price to persons who are 65 years or older.
For ALL other events you can buy them at any Ticketpop outlet.
If you need to purchase a ticket for a person with mobility disabilities or who require the use of accessible features and waived his right to obtain the discount by law for disable person it can be purchased through our website using the link Accessible Seating or contact our Call Center. The day of the event may be require to present the disability ID issued by the Department of Health. Once you purchased the ticket by Internet or telephone no exchanges or refunds are not available.
Customer Service Desk at 1st Level sales and/or pick up hours for Ticketpop.
NOTE: Purchases with credit and debit cards only. No cash sales.
The Mall of San Juan M-S 10am - 8:30pm |
At all WALMART stores In the area of Money Center’s counter during Ticketpop’s sales and/or pick up hours as follows:
BARCELONETA Carr. #2 56.8 Bo. Manatí Abajo Barceloneta, PR 00617 M-S 9am - 8pm Sun 11am - 8pm |
BAYAMÓN 725 Suite 100 West Main Ave. Bayamón, PR 00961 M-S 9am - 9pm Sun 11am - 9pm |
CAGUAS 301 Ave. Rafael Cordero Caguas, PR 00725 M-S 9am - 9pm Sun 11am - 9pm |
CANÓVANAS Carr. #3 Km17.8 Canóvanas, PR 00729 M-S 9am - 9pm Sun 11am - 9pm |
CAROLINA Parque Escorial Bo. San Antón Carr. 3 Carolina, PR 00987 M-S 9am - 9pm Sun 11am - 9pm |
CAYEY Plaza Cayey 102 8000 Ave. Jesús T. Piñero Cayey, PR 00736 M-S 9am - 9pm Sun 11am - 9pm |
FAJARDO 150 Carr. 940 Suite 180 Fajardo , PR 00738 M-S 9am - 8:30pm Sun 11am - 9pm |
GUAYAMA Ave. Los Veteranos Km 134.7 Guayama, PR 00784 M-S 9am - 9pm Sun 11am - 9pm |
HATILLO Plaza del Norte Carr. #2 Km 81.9 Bo. Carrizales Hatillo, PR 00659 M-S 9am - 9pm Sun 11am - 9pm |
HUMACAO Plaza Palma Real PR #3 Km 77.6 Rio Abajo Humacao, PR 00792 M-S 9am - 9pm Sun 11am - 9pm |
ISABELA 3535 Ave. Militar Suite 193 Isabela, PR 00662 M-S 9am - 9pm Sun 11am - 9pm |
MANATI Plaza Monte Real PR #2 Km 45.8 Manatí, PR 00674 M-S 9am - 9pm Sun 11am - 9pm |
MAYAGUEZ Mayagüez Mall Carr. #2 Mayagüez, PR 00680 M-S 9am - 9pm Sun 11am - 9pm |
PONCE - NORTE Wal-Mart SuperCenter # 5793 Ponce #333 Carr. #14 Cotto Laurel Ponce, PR 00780 M-S 9am - 9pm Sun 11am - 9pm |
PONCE - SUR 3305 Ave. Baramaya Suite 100 Ponce, PR 00728 M-S 9am - 9pm Sun 11am - 9pm |
SANTA ISABEL Carr. Estatal #153 Km 7.2 Bo. Juaca II Santa Isabel, PR 00757 M-S 9am - 9pm Sun 11am - 8pm |
SANTURCE Plaza 18 Calle Labra Esq. Calle Corchado, Pda. 18, San Juan, PR 00924 M-S 9am - 9pm Sun 11am - 9pm |
TOA BAJA Sector La Virgencita Bo. Media Luna, Carr. #2, Int. 165 Toa Baja, PR 00949 M-S 9am - 9pm Sun 11am - 9pm |
At participating AMIGO supermarkets In the area of Service Desk during Ticketpop’s sales and/or pick up hours as follows:
CAGUAS Carr. PR 52 & PR 156 Las Catalinas, Bo. Cañabón Caguas, PR 00725 M-S 9am - 9pm Sun 11am - 6pm |
DORADO Centro Com. Paseo Del Plata Carr. Estatal 696 Ave. Higuilar Bo. Higuilar Dorado, PR 00646 M-S 9am - 9pm Sun 11am - 9pm |
GUAYNABO Plaza Guaynabo Shopping Center Carr. PR 20 KM 3.4 Ave. Martínez Nadal y Calle D Industrial Grana, Guaynabo, PR 00971 M-S 9am - 9pm Sun 11am - 6pm |
RIO PIEDRAS Ave. Las Cumbres Esq. Gran Bulevar Galería los Paseos Mall Rio Piedras, PR. 00926 M-S 9am - 9pm Sun 11am - 9pm |