Don’t wait in “Will Call” lines any longer! [email protected] allows you to print your tickets as soon as you finish making your purchase.
When you choose [email protected] as your delivery method, tickets will be sent via email, within a few minutes of your purchase. You will receive 2 emails. The first will confirm your order; the second will include the attachment with your tickets. Each ticket contains a unique barcode that will allow access to the event. Just print your [email protected] tickets and show them at the entrance the day of the event.
Tickets can be printed in color or black and white. Each ticket should be printed on standard 8.5×11-inch paper and treated like any other ticket. For your security, [email protected] tickets are individually bar coded. The barcode allows one scan per entry so any attempts to duplicate, alter or sell any copies of the [email protected] ticket may result in admittance being refused to the event.
To ensure that you receive the e-mail containing your tickets, please be sure that you have [email protected] added to your approved spam filter list.
If a [email protected] ticket is misplaced or lost please call a Customer Service at 787-294-0001, press #9 for English. Then dial the 10 digits of your phone number followed by the "#" sign. One of our representatives will contact you to assist you. Customer Service is available from Monday to Saturday from 9am to 9pm and Sunday from 9am to 6pm.
NOTE: The [email protected] delivery method is currently available only for events held at Coliseo de Puerto Rico José Miguel Agrelot and for Season games of Puerto Rico Football Club at Juan Ramon Loubriel Stadium.
Remember to BRING your [email protected] tickets to the event. Tickets purchased using this service will NOT be available for pick up at the Box Office, Interactive Spots nor Outlets.